Stage VI. Generating Short-Term Wins

  1. Planning for visible improvements in performance, or "wins"

  2. Enabling wins to take place

  3. Visibly recognizing and rewarding people who made the wins possible

  4. Dealing with the troublesome

  5. Suggested References

    1. Articles
      1. Berwick, D.M. (1991). Controlling variation in health care: A consultation from Walter Shewhart. Medical Care 29, 1212-1225.

      2. Bowcutt, M. & Goolsby, M.J. (2006). Promoting patient-centered outcomes. Nursing Administration Quarterly, 30(2), 156-161.

      3. Drenkard, K. & Cohen, E. (2004). Clinical nurse leaders: Moving toward the future. Journal of Nursing Administration, 34, (6) 257-260.

      4. Godfrey, M.M., Nelson, E.C., Wasson, J.H., Mohr, J.J., & Batalden, P.B. (2003). Microsystems in health care: Part 3. Planning patient-centered services. Joint Commission Journal on Quality and Safety. 29(4) 159-170.

      5. Harris, J.L., Tornabeni, J. & Walters, S.E. (2006). A valued member of the healthcare team. Journal of Nursing Administration, 36(10), 446-449.

      6. Poulin-Tabor, D., Quirk, R.L., Wilson, L., Orff, S., Gallant, P., Swan, N., & Manchester, N. (2008). Pioneering a new role: the beginning, current practice and future of the clinical nurse leader. Journal of Nursing Management, 16(5), 623-628.

      7. Smith, D.S. & Dabbs, M.T. (2007). Transforming the care delivery model in preparation for the clinical nurse leader. Journal of Nursing Administration, 37(4), 157-160.


    2. Presentations

      1. Joan Clark, Rose Sherman, Janet Malone, Flor Aguirre, Developing the Clinical Nurse Leader Role in the 12 Bed Hospital Model. CNL Network Teleconference, March 15, 2006.

      2. Combination Presentation: Drenkard, K. Role Clarity: CNS/CNL Inova Health System / Spross, J. and Stanley, J. Working Statement Comparing CNLsm and CNS Roles: Similarities, Differences & Complementarities (2004/2005)

    3. AACN Clinical Nurse Leader Pilot Project Evaluation Indicators

    4. The Clinical Nurse Leader Role: A Pilot Evaluation by an Early Adopter

    5. CNL Unit Assessments: Examples from the University of South Florida College of Nursing

      a. Daily Unit Assessment

      b. Monthly Unit Assessment



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