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Stage VIII. Anchoring New Approaches
in the Culture
- Creating better performance through customer- and productivity-oriented
behaviors, more and better leadership, and more effective management.
- Articulating the connections between new behaviors and organizational
success.
- Developing means to ensure leadership development and succession.
- Suggested References
- Articles
- Batalden, P.B., Nelson, E.C., Edwards, W.H., Godfrey,
M.M., & Mohr, J.J. (2003). Microsystems
in health care: Part 9. Developing small clinical units
to attain peak performance. Joint Commission Journal
on Quality and Safety. 29(11), 575-585.
- Hartranft, S.R., Garcia, T. & Adams, N. (2007). Realizing the anticipated effects of the clinical nurse leader. Journal of Nursing Administration.
- Kosnik, L. K., & Espinosa, J.A. (2003). Microsystems
in health care: Part 7. The microsystem as a platform
for merging strategic planning and operations.
- Mohr, J.J., Barach, P., Cravero, J.P., Blike, G.T.,
Godfrey, M.M., Batalden, P.B., Nelson, E.C. (2003). Microsystems
in health care: Part 6. Designing patient safety into
the microsystem. Joint Commission Journal on Quality
and Safety, 29(8), 401-408.
- Certification of CNLs
- CCNE Accreditation of CNL programs - In process
- Master's Essentials
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