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AACN Issue Bulletin
December 1998
Managed Care Constraints Stir
Debate
on Preceptor Reimbursement
Volunteer preceptors who
mentor students in the clinical setting continue a long and
respected tradition in nursing education, facilitating some
of the most critical and influential experiences of a student's
training. But today's high-pressure practice environment has
called into question the impact this responsibility has on
clinical productivity.
Tending to the bottom line has
driven some clinical sites to curtail educational activities,
refusing to take as many students as in the past, or accepting
only advanced students. Nursing schools report growing difficulty
securing an adequate number of training sites and preceptors
for their students; meanwhile the demand for advanced practice
nurses (APNs) and for other nurses in key specialties is on
the rise, and with it, the need for more clinical training
opportunities.
A 1995 Lewin-VHI study cited
the availability of clinical training sites for appropriate
clinical education as one of the major problems facing education
today for nurse practitioners, clinical nurse specialists,
and other nurses with advanced practice skills. The data also
show that this availability is the single most important factor
in determining a school's ability to expand its APN training
capacity.
Not surprisingly, expanding
training needs, coupled with the added strain of managed care's
mandates for provider productivity, have raised the question
of whether preceptors and sites should be routinely compensated
for their educational activities. Other entities who have
the means to pay sites and preceptors, like medical many schools,
have emerged as keen competitors for training slots, and some
nursing schools report they have been squeezed out as a result.
"We have lost a few sites, particularly
in rural areas, to the School of Medicine when they had money
to pay preceptors," says Kathleen Potempa, dean of Oregon
Health Sciences University School of Nursing. At the University
of Texas Medical Branch in Galveston, School of Nursing dean
Mary Fenton reports, "In some situations the medical school
pays preceptors from a grant and that can create a problem
when we are seeking preceptors in the same area."
As payment precedents are becoming
established, training sites have begun requesting monetary
reimbursement more often, in ways that range from subtle hints
to outright demands. A small handful of nursing schools --
less than 5 percent of those responding to an informal survey
by the American Association of Colleges of Nursing (AACN)
-- have begun supplying monetary compensation, usually discreetly,
and often with the help of grants. For example, a few years
ago in North Carolina, nursing deans negotiated with the state's
Area Health Education Center to fund payments to preceptors
for all nurse practitioner students. "This has helped in placement
of NP students, but it opens a Pandora's Box," says Sue Bishop,
dean of the College of Nursing and Health Professions at University
of North Carolina-Charlotte. "We could not afford to pay all
preceptors for students in all of our programs."
The Productivity Perspective
Conversely, can training sites
afford to train nursing students without some offsetting compensation?
According to nursing deans surveyed by the AACN, preceptors
and sites frequently cite productivity as a reason for not
accepting students. Says UT-Galveston's Fenton, "The productivity
issue comes up all the time: the fact that students slow the
clinic and cut into the clinician's productivity. This is
a common problem and it is reality-based. Students do slow
clinic work."
Others hold that productivity
isn't as great an issue as clinicians might believe. Although
no comparable data exist for nursing preceptors, a recent
study by the federal Bureau of Health Professions of medical
residents training in ambulatory settings indicates that,
"There was not a significant difference in the productivity
of ambulatory site-based clinicians when teaching residents
and when not teaching. . . ."
Nevertheless, in the era of
managed care, decisions are driven, at least in part, by mandates
to maximize time and resources. "Many agencies feel the need
to have every minute of their nurses' time accounted for in
terms of revenue-generating activities," says Anita Hufft,
dean of Indiana University Southeast School of Nursing.
But some deans argue that these
agencies and sites view their training responsibilities from
the wrong perspective; that lost productivity is, in fact,
a short-term effect of a long-term solution. "Back in the
old diploma days, every hospital wanted a school of nursing
because they provided cheap labor for taking care of patients.
Now clinical facilities don't want to get involved in education
because they think it is too costly," says Vickie Lambert,
dean of the Medical College of Georgia School of Nursing.
"One has to ask, what will clinical facilities do when there
is a lack of qualified nurses as a result of the lack of [the
facility’s] commitment to become involved in educating the
next generation of nurses?"
Nursing schools must help clinicians
understand the importance of their educational responsibilities,
says Ruth Alteneder, professor and associate dean of the graduate
nursing program at the Medical College of Ohio. "Assisting
them to accept the fact that our students as APNs will assist
them in achieving care goals for their patients seems to be
our role as faculty."
Schools can also point out ways
that nursing students can be productive resources on the job,
effectively "selling" the benefits to prospective sites. For
example, a student who speaks Spanish, or signs for the deaf,
can be a valuable addition to any clinic, educators note.
"Students may take time initially, but . . . if the match
is good, the student frees time for the preceptor to do paperwork,
follow up on clients, or take more time with individuals who
require more time," says Kris Robinson, associate professor
and coordinator of the family nurse practitioner program at
Idaho State University. "In addition, the time a student spends
with an individual client is often therapeutic in and of itself."
Melanie Dreher, dean of the
University of Iowa College of Nursing, asserts, "Nursing students
are an asset, not a liability. . . . An agency or hospital
should be thrilled to get one of our outstanding students,
as they are not that easy to get. . . [Our profession should
not] feel guilty about engaging clinical colleagues in the
education of future professionals."
Unrealistic Expectations
A financial arrangement could
also lock preceptors into impossible situations, some deans
worry. "I would be concerned that paid preceptors would feel
'forced' to take students even when they are burned out, have
limited time, or just need a break, says Idaho State's Robinson.
And some reimbursement systems take unfair advantage of preceptors,
says Linda Brady, associate dean of nursing at Drake University
in Des Moines, Iowa. "One school reimburses preceptors because
they also hire them as part-time clinical faculty, responsible
for evaluating as well as for teaching. They have no full-time
faculty. [Preceptors] are being reimbursed really poorly for
faculty and quite well for precepting."
But for most nursing schools,
paying preceptors is a moot point. "We could not absorb that
kind of a hit," says Rita Carty, dean of George Mason University
College of Nursing and Health Science in Fairfax, Va. "We
would have to pass that cost directly on to the students."
In addition, schools with numerous and diverse training sites
would face administrative chaos. "The structure of payments,
contracts, etc. would be a nightmare given the number of sites
we use," says Oregon's Potempa.
But pressure from clinical sites
is mounting, some nursing schools report. "Recently I had
one clinical site for undergraduate students deny our use
of the facility unless we reimburse them for the clinical
time," says Virginia Adams, dean of the University of North
Carolina-Wilmington School of Nursing. "We have not acquiesced."
United Fronts
Some nursing schools have had
to fight precedent by forming coalitions with educational
partners. Two years ago in Utah, an agency refused to take
students unless it was paid. According to Imogene Rigdon,
associate dean for academic affairs at the University of Utah
College of Nursing, the state's nursing schools unanimously
refused to place students there under those conditions. Their
unified stance of not paying has since been formalized through
a statewide clinical placement consortium, and through support
of the state’s Leadership Forum of Deans, Directors of Schools
of Nursing, and Agency Directors.
Jan Lee, director of undergraduate
and non-traditional programs at the University of Michigan
School of Nursing, reports that, less formally, programs in
her area have agreed in general not to offer reimbursement.
At The Ohio State University, says College of Nursing Dean
Carole Anderson, the health science deans as a group -- including
also Medicine, Pharmacy, Dentistry, Optometry, and Veterinary
Medicine -- have agreed to not reimburse.
"If graduate nursing were
to be eligible for Medicare 'pass-through' funds like medical
schools do through graduate medical education funds, we could
solve this problem immediately," says Patricia Starck, dean
of the University of Texas Health Science Center-Houston School
of Nursing. "Preceptors serve a vital role in the teaching
of our students. It is too bad that in nursing we have to
say we are not able to attach a monetary value to what they
do."
The Medicare Picture
If paying preceptors becomes
unavoidable in the quest to secure training slots, it would
be a tactical mistake for nursing schools themselves to act
as the funding source, many deans believe. "Once we establish
by our actions that the cost of educating health care professionals
must be borne fully by the education side, we will lose the
opportunity to pressure emerging health care agencies and
organizations -- and insurers -- to pay their fair share to
maintain a stream of well-prepared health care professionals,"
says Kathleen Long, dean of the University of Florida College
of Nursing.
Indeed, a coalition that includes
the AACN, the American College of Nurse Practitioners, the
National Organization of Nurse Practitioner Faculties, and
eight other nursing organizations is now advocating for "pass-through"
funding from Medicare to support APN education and enable
the profession to meet the workforce needs of the future.
Medicare has long provided both direct and indirect graduate
medical education (GME) funding to support the costs of training
resident physicians -- up to $7 billion per year. But educational
costs for most APN programs are not eligible for reimbursement
now.
Last month, Rep. Benjamin Cardin
(D-Md.) introduced H.R. 4739, a bill to provide $300 million
in Medicare funds for the graduate education of nurses and
for allied health professionals. It is the first legislative
proposal to put AACN's Graduate Nurse Education concept into
legislative language. Although it is too late for action in
this Congress, AACN will be working on the proposal when Congress
returns in January.
In September, nursing education
was the focus of hearings by the National Bipartisan Commission
on the Future of Medicare's GME Study Group. At that time,
AACN submitted written testimony, urging redirection of Medicare
funding from hospital diploma programs to advanced nurse practice
training programs. The commission will report recommendations
to Congress in March 1999. Another federal panel, the Medicare
Payment Advisory Commission, will also make recommendations
to Congress in August 1999.
Building Loyalty is Key
In the meantime, many schools
of nursing are looking to non-monetary motivations that will
help recruit and retain preceptors and sites. Many schools
make concerted efforts to show their appreciation to preceptors,
hosting recognition events, granting certificates, and awarding
gifts. Others, about 16 percent responding to the AACN survey,
give preceptors affiliate faculty status, which unlocks the
doors to school resources such as the library, the school's
Internet access, leisure facilities, arts and sporting events,
and parking. Offering workshops and lectures designed especially
for practitioners is another way some schools inexpensively
reward preceptors. More than 30 percent of respondents offer
CE credits or free courses linked to training efforts, while
other schools reimburse tuition costs. Says Carty at George
Mason University, "We provide as many things as we can that
they can list on their resumes as professional development."
Another way to encourage the
participation of sites is to offer them nursing resources
they currently lack. "In the past, we have met with preceptors
and asked what their needs are,” says Starck at UT-Houston.
"One such request was that our faculty provide nurse practitioner
coverage [so that preceptors can] attend conferences."
Schools should also be sensitive
to ways they can ease the pressures on sites that training
can create. "We work on long-term relationships and recognizing
needs of sites," says Madeline Wake, dean of Marquette University
College of Nursing in Milwaukee, Wis. "For example, we tend
to place an experienced student in a site that had a novice
the previous semester, to address productivity concerns."
Nursing schools could also consider
a more formalized approach, like the "Preceptor Perks" program
operated by the Lienhard School of Nursing at Pace University
in New York. The plan extends opportunities such as admission
to the campus swimming pool, free online access at the computing
centers, workshops on personal and professional development,
library and research resources, and access to on-campus theater
and art events, says dean Harriet Feldman. "We also established
a 'point' system. Precepting earns points which are converted
to one-day programs in continuing education."
Communicating the Benefits to Preceptors
As most nurses who have worked
with students know, there are benefits of teaching that are
less tangible than money or incentive programs, but can be
as rewarding. The University of San Diego's Philip Y. Hahn
School of Nursing distributes a marketing brochure to potential
sites that, alongside the standard perks like the use of library
resources and being considered for appointment as a faculty
clinical associate, spells out some of the more impalpable
benefits to both preceptors and clinics. Among them:
- Opportunity to do clinical
teaching and improve instructional skills.
- Opportunity to learn about
various nursing roles and what these providers contribute
to the practice.
- Recognition by, and interaction
with, the academic faculty.
- Potential to incorporate
students into the practice, with a plan to hire upon graduation.
- Potential to generate increased
revenue with the hiring of former students.
- Satisfaction of contributing
to increased access to high-quality care delivered by new,
clinically competent primary care providers.
Being able to communicate
these benefits effectively to potential training sites and practitioners
could give schools the competitive advantage they need to meet
their training demands, educators advise.
Contributing
Writer: Martha Frase-Blunt
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