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In November 1999, the Institute
of Medicine (IOM) issued a comprehensive report on medical
errors, To Err is Human: Building a Safer Health System.
Speaking to the seriousness of the problem and issuing a call
for immediate action on the part of nurses and others, the
report notes that ". . . it is simply not acceptable for patients
to be harmed by the health care system that is supposed to
offer healing and comfort." To begin to substantively address
safety improvement, the report calls on health care systems
to reorient their efforts to reduce error. Rarely are errors
the fault of an individual, rather, they are the culmination
of characteristics of systems of care. Rather than attach
blame to individuals for errors committed, organizations must
design non-punitive approaches to error and look well beyond
individual providers to understand and redesign system-level
processes for error prevention.
This report has captured the attention of every
health care stakeholder in the country, from health care professionals
to the White House to the U.S. Congress. Organizational members
of the Tri-Council have long considered the impact and outcomes
of nursing interventions in health care delivery, health status
and organizational function. Because of this focus, the following
consensus statement represents the thinking of the members
of Tri-Council and articulates the role of nursing in addressing
and preventing medical error.
- Nurses are committed to improving patient
safety. Multi-disciplinary teams of individuals, including
nurses, work together to provide patients with the best
care possible. This is a dynamic relationship that must
be considered when investigating errors and patient outcomes.
- In order to prevent medical error, we must
first better understand all the factors contributing to
it. Research indicates that error is largely the result
of a complex interaction of multiple factors within the
health care environment (such as the care delivery system,
medication administration systems, etc). Systems must be
designed to overcome the multiple factors that create the
potential for errors to occur.
- Because nurses work directly with patients
and can provide insightful information and perspective on
medical error, nurses can play a key role in engineering
safer systems. As direct care providers, nurses must be
involved in the evaluation, development, and implementation
of efforts to overcome medical errors.
- It is critical that gathering and analyzing
information related to medical error take place with a view
to continuous quality improvement. A more concerted effort
is needed to build systems that support the nurse who incorporates
quality improvement and prevention of error into his or
her practice and even more important, to create environments
within health systems that focus primarily on education
and prevention, not only discipline. It is essential that
investigations occur in a non-punitive environment that
focuses on strategies to prevent future error and balances
this goal with the need to protect public safety. For any
reporting system, there must be adequate legal protection
for those reporting.
- The Tri-Council agrees that there is a need
for a nationwide system for data collection that focuses
on safety and outcomes. Such a system of reporting and tracking
adverse events must maintain data on when errors are occurring
as well as information on what organizational variables
may have contributed to the adverse events.
- It is the work of the nursing profession
to determine the appropriate mechanisms for ensuring the
ongoing competence of practitioners. In addition, through
nursing education programs and ongoing professional participation,
we must work to foster a culture that encourages the identification
and prevention of errors.
- The Tri-Council supports a research agenda
that identifies and examines the root causes and drivers
of errors, approaches for error prevention, and what adverse
patient outcomes are due to errors versus other causes.
The research agenda also should determine the relationship
between workforce and medical errors, inclusive of the entire
health care team, that focuses on the level and type of
staffing, educational preparation of staff, and number of
continuous hours that staff work.
Tri-Council: A Forum to Shape the Direction
of the Nursing Profession
The Tri-Council is an alliance of four nursing
organizations focused on leadership for education, practice
and research. This alliance captures the collectivity of nursing’s
social, political, professional and moral authority nationally
and internationally to influence and provide stewardship within
the profession of nursing. Although each organization within
Tri-Council is autonomous with its own constituent membership,
common values about nursing unite organizations for dialogue
and consensus building. Tri-Council members recognize the
value of involving a broader constituency as issues emerge,
and therefore invite and encourage other nursing groups and
stakeholders to participate in the dialogue about nursing
and national health care issues.
Core Issues for Tri-Council
- Short- and long-term legislative agenda
that will advance the profession of nursing.
- Methods and initiative to assess the impact
and outcomes of nursing interventions on health care delivery,
health status and organizational function.
The Tri-Council for Nursing is comprised
of the American Association of Colleges of Nursing, American
Nurses Association, American Organization of Nurse Executives,
and the National League for Nursing.
(Approved: September 2000)
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