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A System in Need of Critical Care
"We envision a system of care
in which those who give care can boast about their work, and those
who receive care can feel total trust and confidence in the care
they are receiving."
-- Donald M. Berwick, MD, president
and CEO Institute for Healthcare Improvement
The U.S. health care system is in crisis. We spend
over a trillion dollars on our health care each year. As much as a
third of those dollars is wasted, either by not helping patients or,
even worse, harming them. No individual, rich or poor, is immune to
the shortcomings of American medicine. Business-as-usual in our health
care system is simply not acceptable. So what can we do differently?
What can we do better? What can we fundamentally change?
The answers to these and many other questions
will be explored in Remaking American Medicine
Health Care
for the 21st Century, which takes an approach that does not
seek to assign blame, but to call attention to solutions.
In the series, we'll see how families, patients,
physicians, educators, administrators, consumer advocates and policy-makers
are addressing the problems that plague our health care system.
Through their stories, struggles, ideas and
innovations, the series seeks to inspire not just health care providers,
but the patients they serve, to work together to change fundamentally
the quality of American health care for the better. Remaking
American Medicine demonstrates:
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The change that is taking place is revolutionary.
It comes from the bottom up and the top down. Consumer advocates,
policy-makers and the business community are beginning to demand
that the practice of medicine be fundamentally transformed to become
more accountable for safety and quality. Growing numbers of those
within health care are making the same plea. At the same time, many
medical practitioners, administrators and experts in quality improvement
have begun a series of dramatic, even breathtaking changes in their
work practices, systems and institutions.
The greatest enemy to quality health care is indifference.
Remaking American Medicine is a wake-up call. It can serve
as a rallying point in the effort to change the way health care
is delivered - and received - in our country. The revolution has
begun. Now we must help move it forward.
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