CNL Job Analysis Study
In May 2011, CNC performed its first full-scale job analysis study, in collaboration with Schroeder Measurement Technologies, Inc. The study included an online survey instrument that described the performance activities (tasks) and knowledge, skills, and abilities (KSAs) required of a competent certified CNL. More than 200 CNLs completed the survey. Based upon the results, the CNC determined the content for the CNL Certification Exam. The study was then updated in June 2014 and in April 2016, CNC performed another full-scaled CNL job analysis study in collaboration with SMT.